Accessibility statement

We strive to make our website accessible in accordance with the Accessibility Act, as amended, implementing the European Accessibility Directive (Directive 2019/882) on the accessibility requirements for products and services.

This accessibility statement applies to the following websites and mobile applications: www.topcamping.at 
 

1. Information on operation and accessibility

a) Responsive web design

Thanks to its responsive web design, our website is optimised for a wide range of output devices (mobile phones, tablets, desktop computers). The content elements (e.g. images, page layout, size) are automatically optimised for the best possible readability and adapted to the respective display size.

b) Keyboard operation

The website can be operated using the keyboard (tab key, up, down, right and left arrows). The image gallery (lightbox) can be closed with ESC.

 

2. Status of compliance with requirements

These websites and mobile applications are partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 – AA and the accessibility requirements of DIN EN 301 549 V2.1.2, edition 2018-08, due to the following incompatibilities/exceptions.

 

3. Non-accessible/partially accessible content

The content listed below is not accessible or only partially accessible for the following reasons:

a) Incompatibility/disproportionate burden

  • PDF and Word documents (especially older documents) used on the websites are not accessible. If you require content from one of our PDF or Word documents, please contact us. We will endeavour to provide you with the information in another format.
  • Some videos do not have subtitles. This is not necessary due to missing audio data in the original video.
  • All images should be accessible to screen reader users via alternative text. If, in exceptional cases, an image is not described with alternative text and the content is therefore only partially accessible, please let us know.
  • We endeavour to write our texts without abbreviations and foreign words as far as possible. Where possible, we have marked abbreviations and foreign words accordingly and provided markups to explain their content. We also avoid complicated sentence structures as far as possible. If you find a text difficult to understand and therefore only partially accessible, please contact us. We will endeavour to provide you with an easily understandable version.

b) Other information

  • Spam protection: We require various anti-spam techniques for our contact forms to protect against spam and mass emails. If you are unable to use a form due to this function, please send us an email at info@topcamping.at. 

 

4. Queries and suggestions

Top Camping Austria attaches great importance to the ongoing adaptation and optimisation of its websites and mobile applications. If you have any questions about the use of the website or suggestions regarding its content, please send an email to: info@topcamping.at 

We will review your enquiry and notify you of the outcome and the measures taken or intended within two months. Enquiries regarding the content of websites and mobile applications that are exempt from the obligation to meet accessibility requirements and are not accessible will also be answered within two months.